At Auradine, we prioritize secure, efficient, and reliable delivery of our advanced Teraflux™ Bitcoin mining systems. Engineered in the U.S. with premium components, our hardware demands careful handling and trusted logistics. Please review this policy carefully before placing your order.
1. Order Processing
📦Processing Time
- Orders are typically processed and prepared for shipment within 1–2 business days after your cryptocurrency payment is fully confirmed on the blockchain.
- For bulk orders, high-volume purchases, or during peak demand periods, processing may extend to 2–4 business days.
⏱️ Shipping Priority
- Orders are fulfilled on a first-confirmed-payment, first-served basis.
- Delayed or unconfirmed payments may be queued to the next available processing batch to maintain fairness and efficiency.
2. Shipping Methods & Delivery Estimates
We partner with leading international carriers to provide secure, fully trackable, and timely worldwide delivery of your high-value mining equipment.
- Shipping Date: We arrange shipment within 7 working days after order processing is complete.
- Processing Times: Standard orders are typically processed in 1–2 business days, while bulk orders may take 2–4 business days.
- Estimated Delivery: Times begin once the order has shipped and are approximate.
| Shipping Method | Order Processing | Bulk Order Processing | Estimated Delivery (after shipment) |
|---|---|---|---|
| DHL | 1–2 days | 2–4 days | 5–8 business days |
| UPS | 1–2 days | 2–4 days | 5–8 business days |
| FedEx | 1–2 days | 2–4 days | 5–8 business days |
| Other Trusted Carriers | 1–2 days | 2–4 days | 5–10 business days |
📍 Delivery estimates may vary due to logistics volume, customs clearance (for international shipments), local regulations, or unforeseen events.
📦 Included Services
- Full real-time tracking
- Insurance coverage for high-value equipment
- Secure, specialized packaging designed to protect sensitive ASIC-based mining systems during transit
3. Shipping Costs
- Shipping fees are included in the listed price of your Teraflux™ miner unless otherwise specified at checkout.
- Customers are responsible for any import duties, VAT/GST, customs clearance fees, tariffs, or local regulatory charges. These are not included in the product price and vary by destination country.
- Auradine is not responsible for delays, duties, taxes, or holds imposed by customs authorities or local agencies.
4. Delivery Duty Paid (DDP) Services
In select countries, we offer Delivery Duty Paid (DDP) options, where customs duties, taxes, and related fees are covered in the delivered price.
- If DDP is required, contact our support team before purchase to confirm availability based on your destination and current carrier/regulatory support.
- Email: [email protected]
5. Tracking Your Shipment
Once dispatched, you will receive:
- A tracking number via email
- Direct instructions to monitor progress with the carrier
Track your package from pickup through final delivery for complete visibility.
6. Shipping Restrictions & Pickup
Auradine does not offer personal pickup or warehouse collection options. This ensures:
- Enhanced security for high-value inventory
- Consistent quality control, specialized packaging, and inspection
- Full carrier insurance and end-to-end tracking coverage
7. Lost or Damaged Shipments
If your shipment is lost or arrives damaged:
- Inspect the package immediately upon receipt.
- Report any issues to the carrier and Auradine support within 10 days of delivery.
Our team will assist with insurance claims for shipments handled through our insured carriers.
8. Cryptocurrency Payment Terms
Payment Requirements
- Full payment in cryptocurrency is required before processing begins.
- Blockchain confirmation is typically received within one hour, depending on network conditions.
Price Display & Volatility
- All prices are displayed in USD and include shipping (unless noted).
- Due to cryptocurrency volatility, the final crypto amount is locked and confirmed at checkout.
9. Contact Support
For inquiries about shipping timelines, DDP options, carriers, customs assistance, tracking, or delivery issues: 📧 [email protected]
Our U.S.-based team is dedicated to ensuring your Teraflux™ mining systems arrive safely, on time, and ready for deployment. Thank you for choosing Auradine.